Terms & Conditions – Tripzey
Welcome to Tripzey. By accessing our website, mobile application, or booking travel-related services through our platform, you agree to the following Terms and Conditions. Please read them carefully before proceeding.
1. Acceptance of Terms
By using Tripzey’s services or visiting our platform (https://www.tripzey.com), you agree to comply with these Terms and Conditions and all applicable laws. If you disagree with any part of these terms, please refrain from using our services.
2. Services Offered
Tripzey provides the following services:
- Travel booking assistance for destinations within and outside India.
- Custom tour packages, hotel reservations, and activity planning.
- Transportation arrangements including airport pickups and car rentals.
3. Booking & Confirmation
- Bookings can be made via our website, app, or customer service channels.
- A booking is confirmed only after receipt of applicable payment and confirmation from Tripzey.
- We reserve the right to decline any booking at our discretion without explanation.
4. Payment Terms
- Prices are subject to availability and may change without prior notice.
- All payments must be made as per the chosen plan—advance, part payment, or full payment.
- Additional charges may apply for:
- Last-minute changes or upgrades.
- Peak season surcharges and special requests.
- Government taxes, tolls, or entry fees not included in the base fare.
5. Cancellations & Refunds
Cancellations and refunds are subject to the terms mentioned at the time of booking. Tripzey will process eligible refunds as per our Refund Policy. No-shows or partial use of services may result in limited or no refund.
6. Customer Responsibilities
- Provide accurate information during booking.
- Carry valid identification and travel documents.
- Respect local customs, laws, and fellow travelers.
- Inform Tripzey of any change in plans as early as possible.
7. Service Provider Responsibility
- Tripzey partners with verified hotels, transport operators, and guides.
- We are not responsible for delays, losses, or service lapses caused by third-party vendors or unforeseen events.
- In such cases, our team will assist with reasonable alternatives or support.
8. Limitation of Liability
- Tripzey is a facilitator and not liable for personal loss, injury, or damage during travel.
- We are not liable for force majeure events like natural disasters, strikes, or political unrest.
- Users agree to use our services at their own risk.
9. Privacy Policy
Your data privacy is important to us. Please refer to our Privacy Policy to learn how we manage and protect your personal information.
10. Modification of Terms
Tripzey reserves the right to update these Terms & Conditions at any time. Continued use of our services constitutes your agreement to the updated terms.
11. Governing Law
These Terms & Conditions shall be governed by the laws of India. Any disputes will fall under the jurisdiction of the courts in Karnataka.
12. Contact Us
- Email: support@tripzey.com
- Phone: +91 97311712549